We had a wonderful experience working with Sherry W. She talked us through the entire process and answered any questions. Our counter is awesome and so much cheaper than going to a warehouse/hardware store. The work is exceptional. They came in measured, took out our old counter, adjusted the plumbing, put in the new counter, and took away the old material. We were so pleased we are now in the process of having them put in our kitchen counter. I highly recommend Creative Stone!